Consultant Reimbursements - Available/Unpaid Check

Consultant Reimbursements - Available/Unpaid Check

Virtual Travel Office Logo

This can be used to check that your reimbursements are available to be paid prior to sending through a booking form, and also to keep track of anything you have selected as a reimbursement that hasn't been paid so that you can send it through and not miss anything.

In VTO, click on:
- Agency Cards
- Pay Now (If you don't have access to the 'Pay Now' button - please send through a ticket so we can fix your permissions :-)
- Select Consultant Reimbursement from the drop down
- Open Supplier Creditor



 ✅ If the line is in Black, the client has paid in full and this is ready to be reimbursed

❌ If the line is in Red, the client funds haven't cleared/been allocated to the line so they can't be paid until the client has paid/funds have been allocated
You will need to allocate the funds before submitting your reimbursment form:

Go to the Client Payments tab and click on the Allocate to Sector button



Then you can either click the allocate button on the right hand side to allocate the full amount to the line;



Or you can allocate part of the funds by typing the amount in the box;


❌ If the line isn't there, you need to go in and select Consultant Reimbursement in the Agency Card dropdown so that it can be paid:



DEPOSIT PAYMENT ONLY?

Just duplicate the line and set one up for the the deposit and another line for the final payment:


This is also best practice because a) you can set the payment date for each amount due, and b) you can charge an additional deposit and claim the commission (provided that you have non refundable deposit on your invoice)


    • Related Articles

    • Check Outstanding Consultant Reimbursments

      If you want to check if there are lines that you have selected as Consultant Reimbursement and haven't submitted a booking form, you can do this by choosing - Agency Cards - Pay Now in VTO Select Consultant Reimbursement from the drop down and then ...
    • Consultant Reimbursement VTO Set Up

      From the Quick Call on the 18th of January.... So that we can have more accurate reporting, we are asking you to now select the actual supplier you used your card as the 'Supplier' and then Consultant Reimbursement from the 'Agency Cards' dropdown in ...
    • Consultant Reimbursements

      Using your credit card to process bookings, allows you to have full access 24/7 from anywhere in the world... plus the added perk of accumulating frequent flyer points on your clients bookings! In order for us to reimburse your card we need three ...
    • Consultant Reimbursement

      Consultant Reimbursement VTO Setup Please have your line in VTO set up with the unit price as the amount you charged your client and the nett as the amount charged on your card. ***Please note*** For anything that you are requesting reimbursement ...
    • AMEX - Card Suspension

      We are currently having issues with AMEX suspending cards. They have advised it was flagged because it is a third party (GTN) paying off the card rather than the card owner. If your card is suspended, please raise a ticket and we will prepare a ...