Consultant Reimbursements

Consultant Reimbursements



Using your credit card to process bookings, allows you to have full access 24/7 from anywhere in the world... plus the added perk of accumulating frequent flyer points on your clients bookings!

In order for us to reimburse your card we need three things:

- Cleared Funds on file and fully allocated to the relevant lines
- A screenshot of the booking with the client name and amount
- A screenshot of the charge on your card

When you are uploading your proof to the booking form, please ensure you attach not only the charge on your card but also a snip of the booking otherwise we will have to send your booking form back to be fixed and re-submitted..

Example


Obviously you are always welcome to send through a booking form for payments to be processed/tickets issued by GTN if you prefer.

This really is very important... I have to ensure that we have a record of the financial details for auditing and for our annual AFTA/ATIA/IATA registration and PIPL Insurance... we are putting a HUGE amount of client funds into consultant accounts on an annual basis (over $30 million) so I am sure you can understand what this is soo important and creates such a red flag externally.

Kate x



CLEARING INTO YOUR ACCOUNT


As you know, we bank with ANZ who use the Osko platform for payments.


Osko payments are typically instant, but transactions exceeding receiving daily limits (often set between $5,000 and $25,000 at major Australian banks), or multiple payments per day into an account, will typically trigger a delay, causing the payment to revert to traditional, non-instant processing (1-3 business days). 

Osko payments, which are designed to be near-instant (under a minute) 24/7, may be delayed by banks for several key reasons, with security checks and fraud prevention being the most common causes.

While Osko operates 24/7, banks retain the right to hold payments to protect users from increasingly sophisticated scams, particularly when money is moved in real time.

High-Risk Transfers: Large or Multiple Transactions - Receiving several Osko payments from the same account in a single day can trigger fraud alarms.

We do not have any control over when the funds clear into your account, as all funds leave the GTN account the same day that your booking form is received/processed.

The delay is always on the receiving end, and the only way to avoid this is to submit your forms each day and not wait for the end of the month or when it's urgent and do all of them at the same time.

    • Related Articles

    • Consultant Reimbursements - Available/Unpaid Check

      This can be used to check that your reimbursements are available to be paid prior to sending through a booking form, and also to keep track of anything you have selected as a reimbursement that hasn't been paid so that you can send it through and not ...
    • Deposit Only Payments - Reimbursement & Supplier Payments

      DEPOSIT PAYMENT ONLY? Just duplicate the line and set one up for the the deposit and another line for the final payment: This will make the deposit line appear in black / able to be reimbursed or paid out. This is also best practice because you can ...
    • Check Outstanding Consultant Reimbursments

      If you want to check if there are lines that you have selected as Consultant Reimbursement and haven't submitted a booking form, you can do this by choosing - Agency Cards - Pay Now in VTO Select Consultant Reimbursement from the drop down and then ...
    • New Consultant Info

      Welcome! If you can please read the articles below as these are the main ones when you get started that may be slightly different to what you are used to: GTN Explained What GTN is... and what is isn't :-) Booking Procedures Booking Procedures: ...
    • Consultant Reimbursement

      Consultant Reimbursement VTO Setup Please have your line in VTO set up with the unit price as the amount you charged your client and the nett as the amount charged on your card. ***Please note*** For anything that you are requesting reimbursement ...