GTN Admin Contact & Hours
BOOKING FORM HOURS
This all in the Urgent Booking form don't need to remember, but I thought I'd include this so you know who is working on receipts/booking forms and when :-)
This is all Perth time, so Radelaide, Melbourne & Darwin you get some extra time... (I have attached a version with local times below :-)
This is what our day looks like...
- 8.30am - 10.00am: Laney
Reimbursement Checks, ANZ Payments, Mint Payments (Mint clears between 9.15-9.30am now that daylight savings has finished over East) - 9.30am - 11.30am: Megs / AP
Urgent Booking Forms, Flights, Supplier Payments, Reimbursements... Database tickets checked throughout - 11.30am - 3.00pm: Kate
- 2.45pm - 5.00pm: Laney
Reimbursement Checks, ANZ Payments, TravelPay Payments (if used and cleared... they are getting even slower, and sometimes not clearing until the evening so try to avoid) - 3.00pm - 5.00pm: Megs/AP
Urgent Booking Forms, Flights, Supplier Payments, Reimbursements... Database tickets checked throughout
Urgent Booking Forms (TTL before 5pm)... remember you must send a message via Whatsapp to 0403 262 540
Laney & I work everyday, Megs and AP swap around so they have time to do their own bookings / entertain a small child with the attention span of a butterfly each day as well:
Megs works additional admin hours for things like reconciliations/new suppliers/logins/VTO help/commission claims & pay etc, but the above is what we do for booking forms :-)
OPTIONS FOR EMAILING/SENDING 'TICKETS' TO ADMIN
- DATABASE
You can choose to stop reading and continue as if I haven't said anything and keep using the Ticket link within the Database
This is still the best practice because the Subject Box is linked to the articles in the Database and it will come up with suggested answers to your question on the spot: - EMAIL
You can now send a ticket directly from your email, by emailing: admin@globaltravelnetwork.zohodesk.com.au or gtn@globaltravelnetwork.zohodesk.com.au (admin@globaltravelnetwork.com.au will not do this so avoid using this email address) - WHATSAPP (Save these 2 Numbers)
You can send us a message on Whatsapp (WhatsApp only - not a text message) and it will create a ticket for us to check and reply to: GTN Admin +1 (555) 776-7745
For any Urgent or After Hours booking requests, you can send a message via Whatsapp - GTN Urgent & After Hours +61 403 262 540 - and everyone in Admin will receive it at the same time. - FACEBOOK
You can also send us a message through FB Messenger and it will create a ticket for us to check and reply to: www.facebook.com/GTC.GlobalTravelNetwork
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