NDC - Galileo/Travelport

NDC - Galileo/Travelport



What is NDC?


IATA New Distribution Capability (NDC) is a technical messaging standard that enables travel sellers to access more

personalized content (example: additional NDC fares from the airlines, seat upgrade, extra leg spaced seat, extra baggage etc.)


Where can I access NDC fares?

You can access NDC fares in your GDS using SmartCloud or the graphical display in SmartPoint (desktop version)... NDC fares cannot be held in using cryptic code entries

SmartCloud is the best option... to get access, please login to your desktop version of SmartPoint and then do +J and hit enter, and then raise a ticket with your Terminal Identifier and PCC for the request to be sent to Travelport.

SmartCloud Login: https://sp.travelport.com

If you prefer using SmartPoint Desktop, ensure you are using the graphical search and your NDC SmartPoint Plugin is active -  https://support.travelport.com/webhelp/NDCPlugin/Content/Using%20NDC%20Web%20Plugin%20within%20Smartpoint.htm

The results will look like this;




Smart Fares  (SmartFares Travelport Clue Card)

Or you can search using the booking tool in Air Tickets Smart Fares - MAKE SURE YOU ENTER YOUR PCC IN THE BOOKING SOURCE BOX 

Some specials or private fares need a NDC Code to price, to do this, click on
Add NDC Promotional Code 



The results will display like this:





NDC Training






Training Modules:

NDC learning courses are available from the Course Catalog in MyTravelport.

  1. Go to MyTravelport at http://my.travelport.com (link opens in a new tab).

  2. Log in to MyTravelport. (If you don’t have an account, select Create account and register. Follow these instructions.)

  3. Select the View Knowledge Base button on the home page.

  4. Select Learning in the Troubleshooting Resources section.

  5. Select the View button for NDC (New Distribution Capability) tile.

  6. A variety of learning options displays based on your GDS or location. Select the Continue button for the learning module you want to begin.

    Note: The NDC (New Distribution Capability) tile applies to Travelport+ only and contains six courses: 

    • Complete an NDC booking and then cancel it

    • Compare public fares/NDC offers, add information, book and hold

    • Complete an NDC corporate booking with a discount code

    • NDC update with Smartpoint 10.0 release

    • Select free seats in an NDC booking

    • Divide an NDC booking

If you can’t find the course you are looking for in the Course Catalog, type Learning plus the topic (e.g., Learning NDC) in the Search box then press Enter or click the magnifying glass to see results.

Air Tickets NDC Training
Webinar Recording

Manage a NDC Booking
Modify a NDC Booking

NDC Airline Specific Known Issues 

    • Related Articles

    • Gal / Travelport

      Samantha Ly Account Manager Samantha.Ly@travelport.com Sally Holman (Escalations) Team Lead Account Manager Mobile: +61 409 256 493 sally.holman@travelport.com Smartpoint Cloud https://sp.travelport.com/ For access you need to sign on and enter +J ...
    • Qatar NDC - Cannot issue

      Please note that currently Qatar NDC are coming up in searches but Air Tickets cannot issue them. We have been advised to hold the PNR and call the airline to see if they can issue the fare.
    • Sabre Training (Full, Refresher, NDC & more)

      eClassroom - Instructor Led Refresher Training https://sabretrainings.netexam.com/?tkn=4C99329D-0495-429C-98F6-208CD8037237#:clscs120939 NDC https://sabretrainings.netexam.com/?tkn=4C99329D-0495-429C-98F6-208CD8037237#:clscs156044 All Instructor Led ...
    • Singapore Airlines NDC - No Itinerary

      Air Tickets - Ticket Statement sent but no Itinerary. We have been advised by Air Tickets if your itinerary is not generated then you will have to log into the SQ website to download the eTickets.
    • NDC - Amadeus

      What is NDC? IATA New Distribution Capability (NDC) is a technical messaging standard that enables travel sellers to access more personalized content (example: additional NDC fares from the airlines, seat upgrade, extra leg spaced seat, extra baggage ...