Ratehawk (Rep's Details | Payment Options | Currency Options | AUD Account)
All details, emergency support contact and ticket/chat is available through the SUPPORT tab on the website:
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If you have issues with your card being charges international fees with Ratehawk, we now have a separate AUD Account with them.
You can register your email address here - https://www.ratehawk.com/
Any existing bookings will be in the original international account so don't panic if you can't find them :-) You can switch between 'offices' at the top until any existing bookings have cancelled:
Few reminders with Ratehawk:
- You don't always have to pay in full to hold - if the 'pay by wire transfer, bank card, payment link' is an option, choose that:
- You will then be able to go back into the booking to pay (Unpaid Invoices):
- You can pay it yourself using 'Pay By Card' and sending through a booking form for reimbursement, you can create a Payment Link for your clients and set the mark up/comm and payment deadline:
Or you can create a payment link with 0% commission, and send it through on the booking form and Megs will pay the nett for you.
- You can mark up by $ or % (it defaults at 15%) and charge your client's card with the commission/mark up coming back to you through the account
- If you are with clients you can use SHIFT+R to hide the comm/nett amount and just show prices that are nett+15% when you are searching.
- You can charge your clients in most currencies so for anyone with international clients it's a good option.
- When you change to select Pay now by card / client's card, you need to ensure the price is still in AUD, sometime you need to select it from a dropdown:
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