Refund Tracker (Cancelled Bookings / Direct Commission)
If you cancel a booking that you have had the GTN Admin Team process and it is an online wholesaler we pay by credit card (Bedsonline, Ratehawk, GoGlobal, TBO etc), OR if you have made a booking direct with a hotel using our IATA/TIDS number and will be receiving commission back once the clients have stayed (via the Onyx Payment System), please fill out the tracker:
Example:
You can check the status of your refund / commission on the tracking spreadsheet at any time - GTN Refund Tracker
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