Supplier Payments
Supplier Payments
Suppliers can either be paid by sending a Booking Form or paying using your Business Credit Card or Bank Account.
Booking Forms are checked and processed between the hours of 9am - 5pm Monday - Friday. Anything sent through outside these times will be processed the next Business Day. Please refer to the After Hours Procedures for more information.
We are only able to process payments to suppliers once the client funds have cleared into the bank account. The only exception is when you have a successful payment in Travelpay that has not yet cleared. We can issue FLIGHTS ONLY. This is because we don't get charged until the Air tickets statement comes in the following week.
If your client has paid by Direct Deposit and has sent you a receipt we will not process any payments until it is available in the bank account. You are welcome to use you Business card and we can reimburse you once the funds have cleared.
You can check Supplier Payments in VTO on the ‘Trip Details’ or ‘Supplier Payments’ Tabs, or by looking at the Bank Statement:
Trip Details Tab
Supplier Payments Tab
If you need to send a receipt to your supplier you can reprint receipts at any time by clicking on the Payment ID 
symbol n the left. You can email straight from VTO or save and upload to your email.
If you have used your Credit Card to pay the supplier directly, the ‘Supplier’ in VTO is always the actual supplier, and Consultant Reimbursement needs to be selected as the 'Agency Card'
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