**New Individual Logins Coming**
We are are aware QAC is changing to Individual logins, we will let you know once this has been put in pleace, for now you can continue to use the Agency logins.
From 13 April access to Qantas Agency Connect will be managed via Qantas Gateway through individual log in. To ensure continued access, please ask your agency administrator to complete the agency registrations in Qantas Gateway by 4 May. The transition period will run from April 13 2026 - May 4 2026 after this time all existing credentials will be removed, and Gateway will become your new simple & secure log in process.
Qantas Agency Connect
Phone: 13 17 11
Phone: 02 9123 7500
Username: 9685921
Password: GTNetwork2026!
Operating Hours: 9.00am – 6.00pm AEST (excluding W.A.) and Western Australia 7.00am - 5.00pm AWST (Mon to Fri)
The QAC website is very temperamental, Google Chrome seems to be the biggest culprit so if you have issues try a different browser and/or clearing your cache:
Qantas Groups
Phone: 13 26 24
Individual Logins: Check your email - Please raise a ticket if you need a login/reset
Operating Hours: 8:30 am to 5:30 pm AEST (excluding W.A.) and Western Australia 6:30 am to 4:00 pm AEST (Mon to Fri)
General Reservations
Phone: 13 13 13