VTO Licence / Error (Info)

 

Everyone operating on the 90% Commission Model has one Licence attached to their branch

The VTO system times out after 30 minutes with no action, but if you don't log out correctly then the licence stays linked / 'in use' for 3 hours.

If you log out each time, you won't have any issues.

If you forget to log out (I do it all the time don't worry!), just flick us a ticket or a text and we can rest your licence... Megs and I try and unlink your licences when we're in VTO and see you haven't done it properly, but if we haven't got to it in time, just let us know - takes 2 seconds to fix :-)

You will get this error:

Because your branch/licence is only linked to your personal email, if you get a licence error, it's for your individual branch so don't bother putting it in the GTN chat etc because it's just about your login and we're not on FB much during the day.

Send a ticket or message and we will sort it for you :-)

As an FYI, this is what it looks like from our end, in the below example everyone with a green tick who's last action was before 5.10pm would get the above error message if we don't get to unlinking it for you first:

Kate x

• Related Articles

• New Consultant Info

  Welcome! If you can please read the articles below as these are the main ones when you get started that may be slightly different to what you are used to: GTN Explained What GTN is... and what is isn't :-) Booking Procedures Booking Procedures: ...

• Importing PNR's into VTO (Sabre)

  If you are getting an error message when trying to import your PNR into VTO, it means you haven't done the entries sent in your welcome email to create the API link between your PCC and your VTO branch. Please do the following once you have your PCC ...

• GTN Info Pack / How To Guide

  https://drive.google.com/file/d/1xCfgqCsw9dpGXisRt_z9ZyZnTsF0KLwe/view

• VTO Training Videos

  Below you will find some short videos from VTO which are great for further training and also if you need to revisit a few particular things without having to watch the whole training video with me again to find the specific thing you want to have a ...

• Export from VTO to Travefy

  We have set up the API link to be able to export from VTO to Travefy. To enable this, please go to https://travefy.com/account/authorize/vtoultimate and authorise the link. This will allow you to push data from VTO (anything in the Itinerary Tab) to ...