Travelpay & Paying with Amex Points
PAYMENT LINK
TRAVELPAY
While we use Mint for the majority of payments do to them clearing the fund the next morning vs 2-3 days, we have kept Travelpay active, to be used:
- As a backup ... I don't want us to be entirely reliant on one provider incase of any system outages etc.
- So we can still offer for clients to be able to pay with Amex Points
- Interest Free coming back in the last half of 2025

CLIENTS PAYING WITH AMEX POINTS
20,000 Membership Rewards = $100 worth of Travel1. Client completes the online payment process with your American Express® Card.
2. When the SafeKey screen appears, they just select the option to ‘Use Points’. Confirm the amount and click ‘Use Points’. They can also do a combo of points plus payment.
3. The amount will appear as a credit on our statement within 72 hours.
Amex socials and info guide attached below.
Related Articles
AMEX - Card Suspension
We are currently having issues with AMEX suspending cards. They have advised it was flagged because it is a third party (GTN) paying off the card rather than the card owner. If your card is suspended, please raise a ticket and we will prepare a ...
Client Refund: Pay in Full to Rebook / Wait for Refund
This set up is if your clients need to pay in full for new flights in full while they wait for a refund for their original booking and you want to charge them 'in advance' for any fees and/or commission recall that will come out of the original fare ...
Client Payments and Receipts
Check for your client's payments Client payments are receipted on the following business day and you will be emailed a receipt. Please understand that while your payments will always be receipted, we need to prioritise actioning booking forms over ...
Client Discounts, Gifts or Upgrades, Using your credit card for points
Hi Guys, Just a note to clarify what to do if you want to buy your client a gift, pay for an upgrade or cover a cost, and why it can't be paid by GTN/VTO.... It is GTN policy that you cannot use the commission 'on file' to cover the cost of an error, ...
How to Tokenise/Store a Credit Card in VTO (and charge the card) - Travel Pay
. TOKENISING (STORING) CLIENT CREDIT CARDS Please see below a 3 minute video which show you how to Tokenise (save/store) and then subsequently charge a client's credit card in their VTO profile. (This process complies with PCI DSS Standards) Once you ...