Rebook using a Supplier Refund - New Booking is less $$

REBOOKING - NEW BOOKING IS LESS
- Open a new VTO trip and set up a line for the new component that you have booked (Unless absolutely necessary to add to the original trip) as normal:

- Add a second line for the remaining balance to be refunded to the client:

- Your Supplier refund for the cancelled component will be receipted under Client Payments - Supplier Refund, and you can allocate this to the new booking and pax refund:


- Once the lines are fully allocated, you can send through a booking form as usual
- One for the Supplier Payment/Reimbursement
- Another for the Client Refund
- PLEASE MAKE SURE YOU ARE ALWAYS ALWAYS ALWAYS PUTTING ANY SUPPLIER REFUND YOU RECEIVE ON YOUR CREDIT CARD BACK INTO THE GTN BANK ACCOUNT IN FULL
- IT IS ILLEGAL TO NOT PROCESS THIS CORRECTLY AND COULD HAVE CATASTROPHIC IMPLICATIONS FOR EVERYONE THAT WORKS WITH GTN
- IF IT IS FOUND THAT YOU HAVE KEPT REFUNDS, YOU WILL NO LONGER BE ELIGIBLE TO USE YOUR CREDIT CARD FOR BOOKINGS AND YOUR CONTRACT WITH GTN MAY BE TERMINATED
- CLICK HERE FOR THE LEGAL 'WHY'
RELATED ARTICLES
- Rebooking when the new booking is more than the refund
- Refunding the Client in Full
- Partial Client Refund
- Not Refunding the Client