Rebook using a Supplier Refund - New Booking is less $$

Rebook using a Supplier Refund - New Booking is less $$



REBOOKING - NEW BOOKING IS LESS

  1. Open a new VTO trip and set up a line for the new component that you have booked (Unless absolutely necessary to add to the original trip) as normal:



  2. Add a second line for the remaining balance to be refunded to the client:



  3. Your Supplier refund for the cancelled component will be receipted under Client Payments - Supplier Refund, and you can allocate this to the new booking and pax refund:






  4. Once the lines are fully allocated, you can send through a booking form as usual
    - One for the Supplier Payment/Reimbursement
    - Another for the Client Refund


Alert
  1. PLEASE MAKE SURE YOU ARE ALWAYS ALWAYS ALWAYS PUTTING ANY SUPPLIER REFUND YOU RECEIVE ON YOUR CREDIT CARD BACK INTO THE GTN BANK ACCOUNT IN FULL 

  2. IT IS ILLEGAL TO NOT PROCESS THIS CORRECTLY AND COULD HAVE CATASTROPHIC IMPLICATIONS FOR EVERYONE THAT WORKS WITH GTN

  3. IF IT IS FOUND THAT YOU HAVE KEPT REFUNDS, YOU WILL NO LONGER BE ELIGIBLE TO USE YOUR CREDIT CARD FOR BOOKINGS AND YOUR CONTRACT WITH GTN MAY BE TERMINATED

  4. CLICK HERE FOR THE LEGAL 'WHY'

RELATED ARTICLES
  1. Rebooking when the new booking is more than the refund
  2. Refunding the Client in Full
  3. Partial Client Refund
  4. Not Refunding the Client